Employee satisfaction has hit a 22-year low. That’s how long the Conference Board has annually surveyed 5,000 households on the topic. In 1987, 61% of people reported being satisfied with their jobs and in 2005 it dropped to 52%. Today it’s 45%, sparking interest in “happiness coaching” in the workplace. According to the Wall Street Journal article below, employers are starting to hire trainers in the field of positive psychology to inspire workers to have a more positive attitude. Commonly referred to as “happiness coaches,” they may suggest the following tips for boosting office personnel and consequently office morale:
o “Write e-mails to your co-workers every day thanking them for something they have done.
o Meditate daily to clear your mind.
o Do something for somebody without expecting anything in return.
o Write in a journal about things you are thankful for;
o Look for traits you admire in people and compliment them.
o Focus on the process of your work, which you can control, rather than outcomes, which you can’t.
o And don’t immediately label events good or bad, but remain open to potentially positive outcomes of even the most seemingly negative events.”
The article also cites the following studies that indicate employees’ positive attitudes can be good for business:
o A 2004 study of 60 business teams in the journal of American Behavioral Scientist found teams with buoyant moods who encouraged each other earned higher profit and better customer-satisfaction ratings.
o A 2001 study at the University of Michigan says people who are experiencing joy or contentment are able to think more broadly and creatively, accepting a wider variety of possible actions, than people with negative emotions.
The value of coaching is also increasingly being implemented in the field of education, and to help meet the demand LifeBound offers academic coaches training twice a year in Denver, Colorado. Our training–which is attended by administrators and faculty across the country from k-12 through post secondary–is designed to boost emotional intelligence and develop leadership skills. Many of our participants who were formerly principals, teachers or counselors have been promoted to the district level after completion of our training sessions. Our next training dates are June 14, 15, and 16, 2010. For more information about LifeBound’s academic coaches training and the registration process, please call us toll free at 1.877.737.8510 or email firstname.lastname@example.org.
Thinking Happy Thoughts at Work
By SUE SHELLENBARGER
January 27, 2010
Like many workers, Ivelisse Rivera, a physician at Community Health Center, Middletown, Conn., feels stressed-out by mounting workloads. And she didn’t expect to get much help during her employer’s annual staff meeting last November—just the usual speeches on medical issues.
Instead, she got a big dose of something new: Happiness coaching. Keynote speaker Shawn Achor—a former Harvard University researcher and former co-teacher of one of the university’s most popular courses, Positive Psychology—extolled 90 listening employees to shake off dark moods at work by practicing such happiness-inducing techniques as meditation or expressing gratitude.
To her surprise, Dr. Rivera says, she drove home filled with thoughts about cheering up; “if I assume a negative attitude and complain all the time, whoever is working with me is going to feel the same way.”
To view this entire article visit www.wsj.com